DentalOne Partners Orthodontic Assistant in Duncanville, Texas
Duncanville Dental Care
Purpose: The Orthodontia Assistant’s primary responsibility is to contribute to the Orthodontia department’s financial success by building and maintaining successful working relationships with doctor and patients to provide quality patient orthodontia care and service.
Provide outstanding customer service for the patient; make the patient the #1 priority; excellent chair side manner.
Assist the doctor with all orthodontic procedures including but not limited to:
take directions from doctor
anticipate doctor’s needs
perform patient oral evaluations
take, develop and mount accurate and high quality x-rays
various laboratory duties including efficiently making quality provisionals
Lead by example; exercise good team work; have mutual respect for team; partner with team to create an exceptional experience for patient.
Maintain flow of doctor’s schedule
Perform efficient and accurate procedures to maintain a smooth flow of patients throughout the day; create “no patient wait time;” maintain time flexibility for patient; be present, engaged, ready to work at all assigned shift times.
Review patient chart prior to doctor arrival and log appropriate patient data during exam and treatment as well as transcribe doctor notes in patient chart
Maintain patient confidentiality through HIPAA compliance
Follow OSHA and company safety policies and procedures
Promote and market DentalOne Partners’ services, retail products and doctors to patients as well as educate patients and address their questions and/or concerns
Partner with doctors, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization
Knowledge and understanding of dental terminology sufficient to perform job successfully
Verify patient health history (basic health review, medications, understanding impact with dentistry) and document appropriately in patient’s chart.
Accountability for successful performance of all job functions
Complete checklists as assigned.
Aid Ortho manager on admin days with administrative duties as assigned
Maintain and order Ortho inventory as assigned by Ortho Manager
Conduct yearly inventory on supplies as assigned by Ortho Manager
Participate and contribute to Ortho staff huddles
Non Essential Functions:
Clean and prepare operatory per guidelines prior to patient appointment
Sterilize equipment and operatories per OSHA guidelines
Assist staff in scheduling patients’ follow up visits
Follow up with labs to ensure quality and timely products
Track incoming and outgoing lab cases with staff
Monitor level of dental supplies and order as assigned by Ortho Manager using approved formulary.
Minimum high school diploma or equivalent
Successful completion of orthodontia assistant training
Current radiography certification as required by state
Experience in a professional environment with direct patient contact preferred
Maintain annual OSHA, HIPAA and Infection Control training as required by law
Outstanding positive attitude and demeanor
Excellent customer service skills
Professionalism in all aspects of job
Good grooming and professional image
Strong interpersonal and relationship building skills
Excellent verbal and written communication skills
Strong organizational and anticipation skills
Ability to multi-task and work in a fast paced environment
Good manual dexterity
Strong computer skills and the ability to learn new programs as required
Overtime required to perform job functions as approved by Operations Leader and Ortho Manager
Travel as needed for training and to perform job functions
Safety procedures required including protection to minimize the risks from X-rays and blood borne pathogens
Potential extended period standing on feet
External Company Name: DentalOne Partners, Inc
External Company URL: http://www.dentalonepartners.com/