Citi Platform Technical Lead - Telemetry Services in Irving, Texas

  • Primary Location: United States,Texas,Irving

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17085454


Provide strategic thought leadership in delivering Level 2 and Level 3 functions within Telemetry Services – Define the strategy, goals, objectives, performance measures etc. for the functions that align with broader Development and Production Operations strategies including key Must Win Battles.

This Individual will work closely with partner groups such as CATE, Cloud Operations, CTO teams, Production Management vendors and Consumer Development organizations to ensure

Leadership position requiring strong management and technical background for providing 24x7 BAU production support for Consumer’s Telemetry environments.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our missionis to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.



•Minimum 10 years of enterprise experience across IT projects, Java based technology, varying middleware protocols such as Web, Tibco, MQ and experience with Telemetry tools such as CA Wily, AppDynamics, Elk and Splunk.

•24x7 operational support experience

•Experience with issues facing large scale server environments

•Certification in platform technology a plus. (AppDynamics, Elk or Splunk)

•Presentation skills that can influence the target audience and motivate to action

•Ability to effectively mentor engineersSkills:

•Demonstrated experience with various technologies and code (Perl, Python, Ruby, Node JS, as well as middleware such as Tibco EMS, Business Works, Business Events, Hawk, BPM, WebSphere, HTTP)

•Proven problem solving skills

•Efficient performance and tuning skills

•Systems analysis and design, understanding of business, excellent communication skills, ability to break things down into terms understandable to non-technical individuals.

•Outstanding written and verbal communications with the ability to take complex technical detail and articulate it effectively to


Bachelor degree in computer science or other related or equivalent work experience.


•Strong customer and quality-focus is a must.

•Sound problem resolution, judgment, decision-making and influencing skills required.

•Excellent written and oral communication skills.

•Self-starter and ability to work in a team environment

•Ability to manage multiple activities and changing priorities.

This role is local to Irving TX.